Shipping & Refunds

The Alexandria Pro-Fab online store only ships to the USA at this time; we do NOT ship overseas. Orders are shipped within 1 to 3 Business Days if possible. **Custom orders with non-standard features including but not limited to custom serial numbers, coating, paint, hydrodip, cerakote, engraving etc. cannot be returned or refunded. **Customers have 30 days to submit a return for a refund of the purchase price minus a 15% re-stocking fee. Returns for orders over 30 days old will not be accepted.

Return Policy:

  • All returned orders will be subject to a 15% restocking fee.
  • Returns for orders over 30 days will not be accepted
  • Customers are responsible for fees associated with return shipping
  • Alexandria Pro-Fab will cover both the restocking fee and shipping costs only if the return is due to a problem made by our shipping department. All other orders will be subject to a 15% re-stocking fee. Please send any return items to:

Alexandria Pro-Fab
8210 State Hwy 29 N
Alexandria, MN 56308

FFL Policy & Firearm Purchases

We only ship to valid FFL Dealers. You are required to be 21 years or older to purchase stripped lowers, assembled lowers, and fully built rifles, SBR’s, and pistols. You must send us a copy of your or your transfer dealer’s signed Federal Firearms License before ordering Firearms from this Website. Any applicable local or state licenses required for a firearm purchase must also be sent to us to be on file. If the transfer is to the state of California, a valid CA DOJ Centralized List (CL) number of the transfer dealer must also be sent to us. Documents can be sent via: Email: FFL@alexprofab.com Fax: (320) 852-7513 Call us if you have any questions: (320) 852-7918 All orders placed without, or prior to, a signed copy of the Federal Firearms License (or other necessary licensing) on file may be deleted without notice. Alex Pro-Fab reserves the right to limit the purchase of multiple Firearms. No AR/M16/M4 specific parts will be shipped to the state of Connecticut. All such orders will be cancelled. Stripped Lower Receivers will NOT be shipped to: Connecticut Maryland Massachusetts Complete Lower Receivers will NOT be shipped to: Connecticut Maryland Massachusetts New Jersey New York Non-Compliant Firearms will NOT be shipped to: California Connecticut Maryland Massachusetts New Jersey New York